The Hemp House Terms & Conditions Last Updated: 12/05/2025
Welcome to The Hemp House. By accessing or using our website (dfwhemphouse.com) and our delivery services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Eligibility & Age Requirement
- You must be 21 years of age or older to purchase or receive products from DFW HempHouse.
- A valid government-issued ID must be shown at the time of delivery to verify age and identity.
- We reserve the right to refuse service or delivery if proper identification cannot be verified.
2. Delivery-Only Service
- DFW HempHouse does not ship products through mail or third-party carriers.
- All orders are fulfilled exclusively through local delivery within our designated service areas.
- Customers must be present at the delivery address to receive their order.
3. Product Compliance
- All hemp-derived products we sell contain less than 0.3% Delta-9 THC, in accordance with the 2018 Farm Bill and Texas state regulations.
- By purchasing, you acknowledge your understanding of these legal requirements.
4. Ordering & Payment
- Orders must be placed through our website or approved platforms.
- Payment must be completed before delivery is dispatched unless otherwise stated.
- Prices, promotions, and product availability may change at any time without notice.
5. Delivery Requirements & Conditions
- A valid ID must be shown to complete delivery.
- If ID cannot be verified or the customer is not present, the order may be canceled or delayed.
- Delivery times are estimates and may be affected by traffic, weather, or order volume.
6. Returns, Refunds & Exchanges
- Due to the nature of hemp consumables, all sales are final.
- Refunds may be issued only if the product is damaged, incorrect, or defective upon delivery.
- Customers must report issues within 24 hours of delivery with photo evidence.
7. Customer Responsibilities
By using our services, you agree that:
- You will not use our products unlawfully or for resale.
- You will provide accurate delivery information.
- You are legally allowed to purchase hemp products in your jurisdiction.
8. Website Content & Intellectual Property
- All content on dfwhemphouse.com—including images, logos, graphics, text, and branding—is the property of DFW HempHouse and protected by copyright law.
- Unauthorized use, copying, or distribution is prohibited.
9. Limitation of Liability
DFW HempHouse is not liable for:
- Misuse of products
- Delays in delivery due to factors outside our control
- Website errors or inaccuracies
- Damages resulting from unauthorized access to your account
Our maximum liability shall not exceed the total amount of your order.
10. Privacy
Your personal information is used only for order fulfillment, customer verification, and improving our services.
Please refer to our Privacy Policy for detailed information.
11. Changes to Terms
DFW HempHouse reserves the right to update these Terms & Conditions at any time.
Continued use of our website and services indicates acceptance of any changes.
12. Contact Information
For questions regarding these Terms & Conditions, please contact us at:
